I’m always complaining, ranting, and whining about things that don’t work. Especially technology that doesn’t work or that doesn’t live up to the initial hype. Like ATMs. Teller machines. They were supposed to save us all money, they claimed, back in the beginning. Why, with the savings they would make, they’d be paying us zillions of dollars in interest. Sure.
Customer service is usually my target. I’m still dealing with the PIN issued for the new credit card because the PIN still doesn’t work —
But that’s not what this post is supposed to be about, so let me make that shift. This is instead about doing my income taxes.
I use software to do my taxes, been doing that for over twenty years. I’ve been using H&R Block’s software for the last nine years. Each year, the whole process becomes a little better. This year, it sparkled with amazing efficiency. I completed the taxes and filed a few weeks ago. “Your return should be accepted without two to three days,” the software told me. Zap, my Fed return was accepted in thirty minutes. Thirty minutes later, Oregon accepted it.
Well, cool, isn’t that great? I thought so. “You should receive your refund in two to three weeks,” the software told me. The IRS has made this part really easy, establishing a place online where you can put in some info and see what’s going on with your tax return. I figured that I’d check that the next week for an update.
Two days later, I checked into the checking account online. Lo, a deposit was pending, and gave the date when it would be received, along with the amount. Yes, it was my tax refund. I was receiving it less than seven days after filing.
I thought that deserved a shout out.