The Quest

Like many, I awoke this morning and began pondering the eternal questions, like, is my head getting smaller?

I wasn’t being facetious. My new Tilley hat had arrived. When I put it on, I discovered it was much larger than my other hat. I confirmed the other was a seven and a half, so the two hats were the same size.* Ergo, my head must be shrinking.

Walking about with my oversized hat on, I entertained the other questions that often plague modern humans.

1. Am I gaining weight or are my pants shrinking?

2. Are my pants getting longer, or am I getting shorter?

3. Is it possible for me to be both gaining weight and getting shorter?

4. Can my pant legs be getting longer while my pants waist is shrinking?

5. If something really had 1/4 the fat of the regular stuff, can I really eat four times as much?

6. How much beer can a beer drinker drink if a beer drinker only drank beer?

These are serious questions. The one about my shrinking head especially worries me. I can see myself as a man walking around without a head. People would probably soon start head-shaming me, shouting, “Hey, there’s little head,” whenever I pass.

There’s family precedence. My mother, who was much taller than me when I was a child, now seems to be about the size of a garden gnome. She appears to be shrinking more in every dimension every time that I see her. I figure that soon, we’ll be able to hear her, but not see her, unless she stands at the right angle and in the right light. It’s like, “Okay, I see her shadow. Let me just trace that back to her.”

Alas, like others, I found no easy answers to these questions. That’s probably why they plague us.

The quest goes on.

*Editing note: Yes, I know that not all sizes are equal sizes during the modern industrial age. Most people must try on several sets of garments or shoes of the same size before finding one that fits right. Hence, there was one shortcoming to the Tilley replacement hat process: it’s predicated on the idea that all of their hats are the same size.

Saying Good-bye

It’s time. I didn’t want to face it, putting the reasonable off, but finally acquiescing to what needed to be done: I was replacing my Tilley hat.

I’ve had it for a number of years. Like a good companion, it’s with me all the time. I wear it all the time when walking and about ninety-five percent of the time when I’m outdoors.

It shows; the color has faded. Five inch horizontal rips gap along the crown’s front, nicely complimenting the small two inch vertical tears. I’ve taped them together.

The Tilley comes with a Guarantee-for-Life replacement policy. I went to their website and filled out the form. They responded within a few days.

Hello,

Thank you for submitting your request. We would be happy to help you with your Guaranteed for Life claim.

We do require some additional information to determine the eligibility of your item. Please reply to this email with 3 photos (.jpeg preferred as small a file as possible) of the following:

    1. A photo showing the entire item
    2. A photo to clearly show the qualifying damage
    3. A photo of the inside label. This should show the words “Guaranteed for Life”

Once we receive these photos from you, we will review them and determine the eligibility of your item. You will receive an email from us within 2 business days with your next steps.

That was done. A few more days passed.

Then came their answer.

Thank you for submitting your photos. We have assessed your item and agree that it qualifies for the Guaranteed for Life Policy.

Your Guarantee Identification Number is RMA#G00665

Good news! You no longer have to return your item to us in order to get a replacement!

In order to complete your request, we require the following information:

    1. Credit card information for shipping fee –
      • $12.00 CAD OR $9.50 USD  $35.00 USD international . Your credit card will only be charged at the time of shipping.
      • you may contact us at 1-800-363-8737 and leave your credit card number with any agent. Please use your RMA# as reference.
    1. Proof of destruction Photos –
      • We must confirm that your old hat is no longer usable before we can honor a replacement hat.
      • Please Write the RMA# clearly on the hat. If the hat is a dark colour, you may write the RMA# on a white piece of paper and include it in the photo
      • Cut off the crown (The top part) of the hat.
      • Take a photo of this so the removed crown and the RMA# are visible. Save as a .jpeg in the smallest size possible

Once we have received your photos and credit card information, you order will then be processed. Please allow up to 2 weeks for your replacement hat to be shipped. We will email you once your order has shipped.

Destroy my hat? Shudders swept me as I read these words. Yet…yet…the time had arrived. The Tilley was failing. I needed a new hat.

So I took the Tilley for a final walk in the snow. After he dried out, the cats gathered. I played taps on Youtube, cut off the crown, and took the ghastly pictures.

IMG_0984

The deed is done. Now I await my new hat.

 

Crumbs

Crumbs populated his keyboard, slipping between the keys, forcing him to ponder, what did I eat and when did I eat it?

That made him hungry. He attempted to pick some crumbs up for closer examination, and perhaps to taste — just for investigative reasons, of course (that one looked like it may have come off a chocolate-chip cookie) (when did he eat a chocolate chip cookie?) -but the crumbs fled his efforts like kittens scattering at a noise, undermining his investigative process.

It did promote a greater appetite (if he trusted the messages that his stomach was issuing). Nothing healthy was offered for sale here, and he didn’t want to leave to eat somewhere else. Therefore, his logic forced him into a less healthy choice, which turned out to be a raspberry scone.

It was just a one-time deal, he told himself, so it would do no lasting harm.

He blamed it on the crumbs.

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