A Moment for Blockbuster

Renting videos to play at home had become a big thing while my wife and I were living in Japan in the early eighties. Much cheaper than the movies, it was also more convenient than going to a theater, standing in line, and sitting in uncomfortable seats. Renting videos were also excellent ways to help endure typhoons, as long as the power stayed on.

Blockbuster hit the American scene in 1985, but we were in Germany. We were impressed when we returned to America. At last, we could go to a convenient location and find a wide assortment of movies for a reasonable price.

We weren’t necessarily thrilled. My wife and I liked supporting small, independent video rental businesses in our area. But, sadly, they lacked good selections. Finding nothing there for us to rent, we grudgingly started renting our videos from Blockbuster.

Blockbuster’s ugly side was soon revealed as they treated us, the  customers, like dirt. Greg Satell at Forbes magazine summed it up for us.

“Yet Blockbuster’s model had a weakness that wasn’t clear at the time.  It earned an enormous amount of money by charging its customers late fees, which had become an important part of Blockbuster’s revenue model.  The ugly truth—and the company’s achilles heel—was that the company’s profits were highly dependent on penalizing its patrons.”

The lines became ridiculously long at Blockbusters. A movie rented at one location couldn’t be returned to a different location. What had been fun, going to Blockbuster to rent a movie, lost its enjoyment. (It reminds me of how taking a flight across the country used to be and how it now is, with the airlines trying to suck pennies out of its customers for anything and everything.)

A pause to reflect on customer service and support. My wife and I have noticed that both have rapidly diminished in our experience, whether it’s with retail stores, Internet providers, rental places, airlines, hotels, newspapers, and utilities. What’s most telling is that if this topic is brought up at a gathering, everyone have stories to share about bad customers service and support. The one bright spot for us, and other agrees, have been Costco.

We’re holding our breath and have our fingers crossed that Costco doesn’t become like the rest.

When Netflix came along, we leaped on it. Creating a list online, we received DVDs in the mail, watched them, and mailed them back. Not everything we wanted to watch was immediately available, but it was a damn sight better than the Blockbuster experience.

Netflix has almost lost us over the years as we shifted to the streaming model and experienced price increases. I’ve left them twice for others, but the others soon took me for granted, and Netflix lured me back.

Right now, Netflix is barely hanging on to me. My wife and I don’t find much to watch, but we see the same pattern on Hulu, Amazon Prime, Britbox, Acorn, etc. There’s one or two enticing shows, a plethora of things that aren’t to our tastes, and then a huge offering of old movies and television series. In the end, the streaming experience has become much like the video experience, which, itself, became much like the cable television experience of, so many channels, nothing to watch. As for Blockbuster, much like VHS and Beta recordings, its star has waned.

Fortunately, we have books and computer games. I would mention Facebook and social media, but I’ve noticed a trend there…

It kind of reminds me of Blockbuster.

The Wait

I write on a laptop, typing and editing as I go. It has its bennies and shortcomings. For instance, you ever become so excited to write and edit, so looking forward to getting started that the muses are singing in your head and their energy is coursing in your blood vessels? But then you must turn…on…the…computer….

Then…open…the…program…

Then…open…the…document…

And…it…seems…to…take…about…two…million…years..?

Exasperating.

I am exaggerating. It doesn’t take two million years, but rather about three minutes, what with the things that are done automatically on startup, like Internet connections and security software updates. It just feels like a looonnnggg three minutes.

But it’s all open now. I have fresh coffee at hand. Time to write and edit like crazy, at least one more time.

Future Me

I read a recent article about how we see ourselves. The article’s essence was that a study showed that people could readily see how they’d changed, but didn’t think they would change in the future.

That’s an odd conclusion. Looking back on how and why I change, I can appreciate how the world changed, forcing me to change. Mentors, friends, and family members have died. Their influence remains, but it’s faded.

Sometimes, I think of it like dominoes. I’m in a long row that’s been set up to fall over when tapped, part of a pretty design. Matters that tap me over include my changing body. My hearing is damaged and my vision has lost its acuity. My metabolism has slowed, as has my physical energy, and my muscles are weaker. My joints are stiffer, and my athleticism and coordination have diminished. My sleeping patterns have changed. I endured illnesses and injuries which changed my trajectory. I’ve gained weight and developed gluten and dairy reactions.  I mostly bloat. Before I bloated, I didn’t understand what people meant when they said, “I feel bloated today.” Now I understand.

Our food chain has changed. What impact that has on me, I probably won’t ever know. I was introduced to new foods, and dishes from other cultures, and I was introduced to better quality food, increasing my awareness of what quality means, and how it influences me.

Technology has advanced, enabling me to hear more music, inviting me in as a witness to more amazing events and moments. I usually have a laptop or tablet nearby to keep me connected to others. I’ve never met many of the people who are in my circle of friendship. Science has advanced, giving me more to think about. Researchers, psychologists and sociologists have gained insights into how our bodies, societies, and civilizations function. Engaging TED Talks and blogs help socialize new information. Big data analytics keep expanding on what we know, or what might be going on.

Our society and government have changed. Events like 9/11 changed us. I make more effort to understand the world than I used to make. After traveling and living outside of the United States, I became more watchful about politics, equality, justice, and our environment. As our politics have changed, and groups like white supremacists and Nazis have grown, I’ve been forced to question what I know. Likewise, revelations of sexual assault, news of murders, and lies by politicians and others sharpen my desire to know the truth and understand.

I’ve read many more books since I was young. I’ve written books. Both activities encouraged thinking, and from the thinking has come change in my views, approaches, appreciation, and understanding.

My brain has changed, apparently from triggers built in at some genetic level. I’ve become more impatient. Lessons learned through betrayal, resentment, success, and failure have fostered changes to my behavior. I work on improving myself more than I used to, when improving myself meant working out or taking classes.

I’ve lost hair on my head. My hairline recedes and my baldness expands. My hair thins and grays. Meanwhile, the rest of me becomes hairier. With my aging and changes, I became more invisible to a larger segment of population.

Or maybe that’s just me and my perceptions. They can change.

I can extrapolate some ways that I’ll probably change. I think I’ll be more withdrawn, speaking less, and enjoying small talk less. I hope to be writing and publishing more, but that’s a hope that I’ve been nurturing for over twenty years. My future diet will probably be more limited, I’ll be less active, and pop culture will seem more alien. I’ve always disliked talking on the telephone, and avoid it when I can. I suspect it’ll be hard to get future me on the phone.

I’ve been fortunate that I’ve escaped being caught in disasters. That luck can change. It feels, sometimes, like the hazardous air from the wildfires of the last few years have changed me. Certainly, that smoke, combined with the blazing heat, increased my depression, depleted my energy, and sapped my will. It certainly changed my summer and expectations.

Then, there are the other people in my life. Their changes, illnesses, success and failure will change me, too. That’s one constant that’s not likely to change.

All these variables will cause changes in me. I don’t know what I’ll be like in the future, but I don’t think that who I am now is who I will be.

The ’84 Table

We pulled out the 1984 card table today. Bought in 1984 for less than twenty dollars, this is one of the oldest things we own. Black, we bought it to use as a work space for our first computer and printer. We stuck the table in a corner in the bedroom – we had only one – and loaded the computer up. That computer was a Kaypro IV which, with a dot-matrix printer that used fan-folded paper, cost eighteen hundred dollars.

We’d just returned from a four year assignment to Kadena AB, Okinawa, Japan. Now stationed at Shaw AFB in SC, the computer revolution was pulling us in. The Kaypro was the answer. Running at 4.87 MHz and running dual five and quarter inch floppies, the Kaypro had a nine-inch green screen. We used it for games and wordprocessing. It ran on CPM and used the Perfect series of software. I also used it to learn Basic and a few Basic variations.

The Kaypro was abandoned when we reached Germany in 1985. We bought a Zenith 150 with a color monitor. Still running 4.87, MS-DOS was the operating system. We had 128 KB of RAM and still had two five and a quarter-inch floppies, but I expanded the system, adding CPUs, hard drives, fans, RAM, and eventually a three and a half-inch floppy.

That puppy is gone as well, replaced since by multiple laptops, notebooks, and towers.

We still have that table, though. Pulled it out of its storage in the garage for a picnic. It’s a little worn but that thing hasn’t needed an upgrade yet. It’s been augmented, but never replaced.

Whine #7,635,499,117,006

Sometimes I think, TGFC. Yes, thank God for coffee, a.k.a., thank God for caffeine. Coffee helps me cope when the friggin’ world seems determined to be the pebble in my shoe.

First, the wildfire smoke has returned. Grrr. Yes, the smoke isn’t as bad as the actual fire, nor the many accidents, disasters and true nightmares that others are enduring, you know, like being a refugee without a home — or country, any longer — or being torn away from your family and sent to another place, or raped or shot. I’m far from starving or being financially insecure. That’s why this is a whine.

Second, the bloody Internet connection is sooo…damnnn…slooowww…tooo…day….

I was at home first experiencing this. What the hell? Who knows, at that point. But now, in the coffee shop, it’s OMG time. Task Manager and all the security apps said there’s nothing wrong here. I tend to blame Google Chrome. Hasn’t been working right since that update.

Again, not big stuff, first world complaints.

Which took me back to Dr. Dinardo’s post, “Shifting From Anxiety to Excitement”. Her salient point:

Did you know that fear and excitement share the same set of neurotransmitters, including dopamine, glutamate, and acetylcholine.

  • Opposite emotions. Identical neurotransmitters.
  • Same neural activity. Different cognitive appraisal.

And the best way to shift from performance anxiety to excitement is to say one sentence on repeat.

Her information can be applied to multiple situations. It’s about changing your  reactions, right? So, as I walked, I worked on changing from feeling negative toward something on the spectrum’s positive side. While doing that, I thought about how Dr. Dinardo’s point is directed toward the first world. Her focus is on helping her students. The lessons can be applied to others (like me), but imagining myself leaving one of the world’s war-torn, disease-ravaged countries without any idea of where I’m going, it would be difficult for me to try to change my cognitive appraisal to be more upbeat.

It’s not a slam against Dr. Dinardo (although some might think, that sure read like a slam). It’s a slam against the world and the many ways that suffering is forced upon others, how slowly change takes place, and how impermanent it often seems. It’s a slam against people who think, let’s go back twenty, thirty, forty, fifty, one hundred years, to when times were simpler and life was easier. I consider that simplistic, narrow, and short-sighted, perhaps as simplistic, narrow, and short-sighted as my whining about the wildfire smoke and a slow Internet.

Yes, I understand that I’m simplifying cognitive appraisal and its mechanism. Hey, I’m only on my second cuppa. I’d need one or two more cups of coffee to go into it more thoughtfully.

I’ve read — and I’m dubious about projecting these things — that climate change will eventually affect our coffee supply. I’m dubious because projections are based on the known, and there often turns out to be many things that aren’t known that affect the projections. I’m also hopeful that a woman or man will arise, unite us, and say, “Enough with this shit. It’s time for a change,” and manage to rally everyone around them to change the world for the better for all, and save coffee.

It’s probably a naive hope. Meanwhile, I have coffee, time, a secure place, and a working computer. I’ll take advantage of the here and now, at least how it applies to me.

The Naked Dream

So I said, “I’ll take my clothes off, if you do.” And I did without waiting for the other to respond.

It was a nebulous, quicksilver dream. My dream doesn’t have markers but that part happened deep into it. To begin, I was visiting a think tank. Don’t think of Rand Corp or anything, think small, barely funded radicals with computers and ideas. They were an interesting group of mostly young men and women who were interested in ideas and data. I have just met them. I’m a visitor. It’s a little awkward. I’m not socially graceful, and neither are they.

I don’t remember much of the conversations. Flashes come back to me, like, “She has the network firewalled to limit exposure to outside events so that our thinking won’t become polluted or maligned.” I said back, “I can connect you to the outside world through my laptop.” This was declined, but we went back and forth about whether I would be able to do what I claimed, the philosophy behind the firewall, and the perceived advantages and disadvantages.

But many conversations were going on with people coming and going. As that conversation rolled, another was taken up about Derrick’s study. Becoming interested in what was being said, I wanted to see Derrick’s study. Then it was mentioned that Derrick — a morose looking white fellow with a mop of dark hair in jeans and a pullover — always did his data collecting in the nude. That’s when I made my offer as part of an effort to cajole the data out of Derrick. Derrick does not take his clothes off. He seems like a downer to be around. The whole group is like that.

Later, I’m nude.

I feel a little self-aware and conspicuous, but nobody is paying my nudity much mind. Someone else is going to share Derrick’s data. We all go down to another room where a slide show is presented. I’m fascinated, but others drift away. New projects are offered and discussed. I’m engaging with others about their projects. Some projects are about diet habits. One in particular, led by a woman, interests me more. I’m enlisted into working on it. About to go out to collect data after volunteering to do that, I joke, “But first I’ll dress.” Standing up, I pull on my pants. Nobody laughs.

Strange group, I think. Fade out.

A Failure

I failed yesterday.

I’m one of those optimists who believe they can do anything, if they think, work, and try hard enough. I believe this despite my multiple failures at doing everything that I’ve tried, or coming up short. I’m just a freaking optimist.

Yesterday’s failure involved my wife’s Macbook, specifically her Retina A1398 15″ Retina edition. Her touchpad started malfunctioning. Her cursor would freeze and become unresponsive, or act like a crazy trapped bee. It’s been going on for a month.

I’ve fixed computers before. In my mind, fixing a computer is like replacing the points and plugs in a car. (Remember when cars had points and plugs?) Hell, I said, it might just be a new touchpad is required. Let me buy a new one and try to replace it. It’s only a few dollars.

Sure. Why not?

I ordered and received the part, opened up the Mac, disconnected the power, and attacked the battery. 

I should say, the damn battery.

I’d read stories, but scoffed at those others who tried and failed. I AM MICHAEL, right?

Well, I couldn’t remove that battery, either. Nobody was exaggerating when they noted as Apple glued that sucker in there. It’s a fascinating solution, essentially six packets of different sizes glued into place along the leading edge and behind the touchpad. However, it’s also disturbing because it’s not easy to replace that battery, which means those Macs probably get trashed because their batteries failed and can’t be easily replaced. That means more toxic trash will be put into our environment, even though the computer still works. More depressing is that other manufacturers will probably follow this course because they can design smaller and lighter machines.

So, I failed. I don’t mind. As with every failure, I learned quite a bit. I just can’t worry about failing, or I wouldn’t try anything, right?

The kicker is, after I put the computer back together, her cursor worked fine, and has since that time. We rationalize that it must have been undue pressure on the touchpad, and that I’d relieved and shifted that pressure when I disassembled the computer.

I’m sure this story isn’t over yet.

The Walls

Thinking about what I’m doing in my writing and thinking, and writing and posting to understand what I’m thinking and writing.

See, I had to leave my characters behind and scale the walls once again. First I did it while I was walking, but once I glimpsed the territory, I needed to map it out on paper.

I don’t know if you’re familiar with the walls. I’ve never heard other writers use the expression as I use it. The walls establish the characters’ limits of knowledge. They’re different for each character — all remember, realize, experience, or know different aspects than others.

Beyond the walls are the other events taking place that will affect the characters. How much is happening and what you, the writer, decides to share, depends on the story you’re telling. For examples, walls are frequently employed in sitcoms. One character establishes some half-ass fact or understanding predicated on misheard or overheard information, or glimpse something and make a wrong assumption, initiating a chain of misguided decisions. We, the audience, knows what’s going on beyond the wall. That sets up the humor.

We see the walls in the Jason Bourne movie franchise, where many walls are employed, torn down, or penetrated. Secrecy, security, dirty histories, and personal agendas establish and maintain the walls.

In this series that I’m writing, I use multiple walls. A huge part of what’s going on is happening beyond the walls. It’s stuff that wasn’t told to the characters or the readers. Now, though, the characters are storming the walls. They’re planning to tear them down, so I need to go see what’s happening on the other side. To get to that point, I pulled out pen and notebook. I resort to this methodology when I’m going my craziest. Pen and paper is less permanent, and more fluid and malleable. Typewritten words on screen or paper demands grammar, punctuation, and spelling be followed from years of conditioning. The notebook and pen shouts, “Scribble fight!” And off I go.

Got my coffee, and in position. Time to write like crazy, at least one more time.

 

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