The Manual

A new hitch in his giddy-up manifested in his hip when he rose for the morning and stumbled from his bed to his bathroom. Muttering to himself, to which his cat and dog paid no attention, he went about the business of feeding the cat and dog, opening the blinds and checking the weather (looked cold, looked like snow), and made coffee. With the coffee done, he went into the other room with it, turned on his computer, and then pulled his Owner’s Manual from his desk drawer.

“Trouble-shooting,” he said. The book automatically opened to that curled and worn, wine and coffee-stained page that marked the section’s beginning. He expertly flipped the pages, perusing them until he found, “Hip,” “Pain,” and “Stiffness”. Following the instructions, he turned to page one seventy-nine, “Routine Repair for Stiff Hips”. After reading the three paragraphs, he sipped his coffee and smiled.

It was easy enough to fix. He’d do it after he finished his coffee.

Fondly he regarded his Owner’s Manual. Best thing that he’d ever found on the ‘net.

Best twenty dollars ever spent.

Whine #7,635,499,117,006

Sometimes I think, TGFC. Yes, thank God for coffee, a.k.a., thank God for caffeine. Coffee helps me cope when the friggin’ world seems determined to be the pebble in my shoe.

First, the wildfire smoke has returned. Grrr. Yes, the smoke isn’t as bad as the actual fire, nor the many accidents, disasters and true nightmares that others are enduring, you know, like being a refugee without a home — or country, any longer — or being torn away from your family and sent to another place, or raped or shot. I’m far from starving or being financially insecure. That’s why this is a whine.

Second, the bloody Internet connection is sooo…damnnn…slooowww…tooo…day….

I was at home first experiencing this. What the hell? Who knows, at that point. But now, in the coffee shop, it’s OMG time. Task Manager and all the security apps said there’s nothing wrong here. I tend to blame Google Chrome. Hasn’t been working right since that update.

Again, not big stuff, first world complaints.

Which took me back to Dr. Dinardo’s post, “Shifting From Anxiety to Excitement”. Her salient point:

Did you know that fear and excitement share the same set of neurotransmitters, including dopamine, glutamate, and acetylcholine.

  • Opposite emotions. Identical neurotransmitters.
  • Same neural activity. Different cognitive appraisal.

And the best way to shift from performance anxiety to excitement is to say one sentence on repeat.

Her information can be applied to multiple situations. It’s about changing your  reactions, right? So, as I walked, I worked on changing from feeling negative toward something on the spectrum’s positive side. While doing that, I thought about how Dr. Dinardo’s point is directed toward the first world. Her focus is on helping her students. The lessons can be applied to others (like me), but imagining myself leaving one of the world’s war-torn, disease-ravaged countries without any idea of where I’m going, it would be difficult for me to try to change my cognitive appraisal to be more upbeat.

It’s not a slam against Dr. Dinardo (although some might think, that sure read like a slam). It’s a slam against the world and the many ways that suffering is forced upon others, how slowly change takes place, and how impermanent it often seems. It’s a slam against people who think, let’s go back twenty, thirty, forty, fifty, one hundred years, to when times were simpler and life was easier. I consider that simplistic, narrow, and short-sighted, perhaps as simplistic, narrow, and short-sighted as my whining about the wildfire smoke and a slow Internet.

Yes, I understand that I’m simplifying cognitive appraisal and its mechanism. Hey, I’m only on my second cuppa. I’d need one or two more cups of coffee to go into it more thoughtfully.

I’ve read — and I’m dubious about projecting these things — that climate change will eventually affect our coffee supply. I’m dubious because projections are based on the known, and there often turns out to be many things that aren’t known that affect the projections. I’m also hopeful that a woman or man will arise, unite us, and say, “Enough with this shit. It’s time for a change,” and manage to rally everyone around them to change the world for the better for all, and save coffee.

It’s probably a naive hope. Meanwhile, I have coffee, time, a secure place, and a working computer. I’ll take advantage of the here and now, at least how it applies to me.

Heard On the Radio, Read on the Net

A radio announcer said she’d read a survey of millennials between twenty-one and thirty-seven years old. The results said that fifty-three percent of them expected to be millionaires and the average millennial expected to retire by age fifty-six.

I read today that millennials are the worse tippers. Ten percent of them don’t tip at all when they eat out. Their average gratuity is fifteen percent.

Guess they’re saving up to be millionaires.

Old Times

When you connect to the Internet, do you sometimes make the noises that your old modem made, just for old times’ sake?

Why yes, I do.

Clicking

Don’t you hate it when you click on a button or link on a webpage, and nothing happens, so you click, and click, and click, and then dozens of pages suddenly explode open?

You don’t? Well, la-di-da. Good for you.

Minor Rant #143

We began having Internet connectivity issues in the beginning of May. It was intermittent, and service typically returned in a few minutes.

We were planning a trip, and busy with those details, so I didn’t call it in. On the day before we left, the outage was a few hours in the morning. Logging in at a coffee shop,  I sent my ISP, Ashland Home Net (AHN) an email through their support website. They said someone would get in touch with me.

They didn’t.

Returning after our vacation last week, we found our connectivity worse. Calling in meant waiting by the phone for return calls and staying home so they can come by and check our systems. But, last Friday, I called it in.

Yes, they could see that we were online but our signal was very weak. This would need to be called into the city IT.

The City of Ashland supports several local ISPs. They do so through a community-owned entity called Ashland Fiber Network (AFN). The city’s support helps reduce the cost, right, and provides an alternative to the big commercialized entities that dominate the field, like Charter, Century Link, Comcast (which all might now be the same company). I use Ashland Home Net to buy local and help defray that cost.

Friday our connection went out in the morning and returned in the afternoon,  apparently on its own. I called AHN for an update before they closed for the day. The agent said a ticket had been opened with the city. The city would call us. They would come by.

They didn’t. 

Our connectivity came and went through the evening.

Saturday found another outage that lasted several hours. Support was called. Messages were left. Nothing was heard back.

Sunday…the same.

Monday.

Internet connectivity was good in the morning. I returned from writing and walking at about 2 PM. My wife said the connection had dropped at noon. I called it in. The same agent that I spoke with on Friday told me, yes, a ticket with the city had been opened. The city will be calling me.

The hours passed…

I called them each hour to remind them my net was still down and that I hadn’t heard from the city. We heard back from an Ashland Home Net at 5:40 PM. Yes, a ticket had been opened with the city. Unfortunately, they were closed for the day. Nothing could be done.

Our connection returned at 6:53, and then left a hour hour later.

It came back again at 8:50, but dropped at 10:20, and didn’t come back.

We had a connection the next morning, Tuesday. Since I didn’t hear from Ashland Home Net or the city, I called AHN  to see what was going on. The agent said the city was backed up. They would get hold of me, but it would probably be another twenty-four hours.

“Really?” I said. “It’s already been ninety-six hours.”

“What?”

“We opened the ticket on Friday.”

“Your records show that the ticket was opened on Monday.”

“No.” I had my notes and referred to them.

“Oh, you’re right,” the agent said. “Okay, I’ll call the city now, and I’ll call you back.”

He did. “The city is sending someone out now.”

The city did. I saw their truck out there. I saw their agent. He went to the side of our house. I waited for him to come to the door.

He didn’t.

I waited for the city to call.

They didn’t.

Our connection was up and remained up, and it has since then. We’ve never heard anything back from the city or Ashland Home Net.

I’m going to give them a call when I get home today. I want to know what the problem was, or is, if it still exists, and what’s been done, or will be done about it.

Then I think I’ll check out other ISPs.

Just in case. Because right now, I’m not too damn pleased with Ashland Home Net, Ashland Fiber Network, and the City of Ashland.

A Sign

It’s a sign that things aren’t going well, computer-wise, when you try to reach http://www.isitdownrightnow.com to see if a website is having problems, and you can’t reach it because it’s down.

Amazing how frustrating something like the inability to reach one or two sites makes me.

Late at Night

You ever put something on Facebook or other social media late at night, and have a friend immediately respond to it? Then you think, what are they doing on the Internet so late at night? As a sidebar, do you also sometimes wish you and that person were actually sitting beside each other so you can have an actual conversation?

There are some who remain your friends regardless of how long it was since you last saw them, and the distance between your homes. Good to know such people are out there.

Want to introduce me to a few?

 

Alphabet Issues

Time for a Sunday rant. I have good reason for it. I know; everyone who rants say they have good reasons for their rant. Let me state my case, and then you can decide.

Alphabet Inc. is trying to gaslight me.

Alphabet Inc. was created as a holding company for Google and its multi-tentacled endeavors. Google wants to be everything for us, substitutes for television, Netflix, Amazon, a dominant world force that we can trust. But the delta between what they promise and what’s delivered grows every day.

The three primary Google products I use are Gmail, Chrome, and the calendar. (I also sometimes use Google search, but it’s so damn commercialized, delivering the same results as different entries, that it’s become better to go with other search engines. They’re not much better, though. *Where have all the good searches gone?*) They’re three products that have been around for enough time for them to stabilize and cross that chasm from being bleeding edge to cash cow. When a product reaches the cash cow stage, it’s expected to be reliable and free from significant bugs.

It ain’t so with Chrome and Gmail.

I use the Inbox app to manage my Gmail. I write “manage” because that’s what they use to describe it. Inbox manages my mail as well as a toddler manages the bath water. Emails that have been read and deleted consistently haunt my inbox as unread, causing the frustration and irritation of wading through the past several days worth of mail along with today’s deliveries.

This is where the gaslighting comes in. Gaslighting is an old expression about conning people and confusing them about reality. “Didn’t I already do that?” they ask in old movies.

The villian laughs. “No, dear, you said you were going to. Honestly, were is your mind, my precious?”

That’s how it is with Gmail. “Didn’t I already read that?” I ask myself as I peruse the Inbox. “Oh, God, I thought I answered that yesterday.” I certainly meant to answer it. Where is my head?

Well, hell, it’s not my head, it’s Alphabet Inc. and their Gmail product. I have read, answered, and deleted these emails. Alphabet is just putting them back in.

Thinking it might be Inbox instead, I used Gmail without Inbox, as an experiment.

Nope; same results.

Don’t get me started on what’s going on with Chrome. It is very effective for administering my daily dose of first world blues and frustration, and is a wonderful impediment to having a good mood as I surf the net.

I would switch from Gmail, but our email addresses have their tentacles in every aspect of our lives. Extricating ourselves is a long and complicated process. It’s getting as involved as doing taxes in America or determining if it’s a catch in the NFL.

Click

Don’t you hate it when you click on an internet link to read an article or post elsewhere, and there is no sign of said article or post on that page, or it’s there, but buried in a blizzard of ads, buttons, splash pages, and noise?

Yeah, WTF?

Blog at WordPress.com.

Up ↑