The Password Shuffle

An email arrived. Tricare4U received and processed a recent claim.

Uh oh.

I expect to have a bout of acute passworditis soon.

Many Americans suffer from passworditis. The condition is brought on by websites not accepting passwords despite meeting all their stated requirements. Symptoms may include deep depression, a desire to drink heavily, incoherent screaming and swearing, high blood pressure, and a feeling of deep exhaustion accompanied by a temptation to go to bed and pull the covers over your head.

I also sometimes expire these symptoms of passworditis while using WordPress, but that’s about ‘features’ which act in capricious ways.

Tricare4U is part of the Defense Department’s healthcare labyrinth. I’ve been using Tricare variations since 1995, when I retired from the Air Force. Dealing with any Tricare issue is rarely fun and never easy. Logging on is usually the worse part. This is done through DS Log On.

As my friend Jill would say, GRRRRRRRRRRRRRRRRRRRRRRRRRRRR.

The passwords expire every 60 days. Installing a new one is a pain from hell. They have nine requirements. All are reasonable requirements. My new password meets all nine requirements. I know that because all nine requirements begin in red. As you fulfill one, it turns green. .

I must fill it into the new password box. Everything is green.

Then I add it again to confirm the password. These again show colors when it all works.

Despite everything showing as green, i.e., good to go, the submit button to complete the password change won’t come up. I stall out at that point every friggin’ time.

I used three different browsers.

Closed all windows and rebooted my computer.

Cleared my cache.

I have made twelve attempts in sixty-five minutes. I remain mired in password hell.

GRRRRRRRRRRRRRRRRRRRRRR.

I’m shutting it down for now. More coffee is required before I try again. All this to see what they say about my claim. Will I owe? What obtuse reasoning will they use?

Sigh. Not a fun beginning to my Twosda. It’s not good for my health. Ironic?

Don’t ask me.

Minor Tech Rant

I logged into my wife’s email account to help her sort an issue.

Correction: I tried to log into her email.

They — Hotmail, or whatever mastermind now behind it — wanted to send me a code to my wife’s second email address to log into the Hotmail.

So I filled in the second email account and went to log into it to receive a code to log into the first email account

Voila. The second email account wanted a code to log into it. They wanted to send it to the first email account.

To summarize: to log into one email account, they wanted to send a security code to a second email account but to log into the second email account, I had to log into the first email account to get a code to get into the second email account.

I always knew this was where tech was heading. It’s pretty FUBAR.

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