Spoiled

I know it’s another Princess and the Pea complaint, but don’t you hate it when the ‘net is so slow that you can click a link, go make a cuppa coffee, drink half of it, select new music, peruse the newspaper, and then return to the computer in time to see the page load?

These things always trigger corollary suspicions: is it just my provider, or this location, a flawed router or modem, a computer issue, DDoS attack or virus, the web site, the browser…?

Bah. Too damned spoiled, aren’t I?

A Bit in the System

I was reflecting on my Air Force command and control past today. 

We’d begun moving into the small computer age back in the early 1980s. The Air Force — and the Defense Department — were being cautious. Locally, we realized that much of the repetitive, manual entries we did on logs, messages, and grease boards, along with the phone calls used to relay information, could be done via computers. We began visualizing and flow-charting the entire process. Military Airlift Command (MAC), which had operational control over us, said, no. Don’t. Stop.

At my next assignment, with Tactical Air Command (TAC), a young major had begun computerizing the mission flows. He was manually doing it himself. Watching him, I began asking questions about why he wasn’t doing this and that, which led to me taking over what he was doing. He and I had a lot of fun working on that. Five years and two assignments later, I was in Europe with a small flying unit. They had begun using computers to do some of the stuff I’d wanted to do. As soon as I saw it, I maneuvered to get involved.

They were happy as hell to let me. Controlled by the J-4 and J-5 Directorates of JCS, with input and oversight from the National Reconnaissance Organization (NRO) and NSA, USAFE didn’t care what I did. Locally, several officers were being advised that small computers were the future and were starting to take computer programming classes, but most weren’t familiar with them, so the commander and DO told me, “Go for it.”

So I did. By the time that I left four years later, other offices in my unit had enlisted my help, as did other units on base, asking me to share all the stuff I’d done with my small computers to automate and correlate information. My trend to incorporate computers continued with my next assignments with Space Command.

This all came to mind via “60 Minutes” and Crucible last night. “60 Minutes” featured a segment on Artificial Intelligent (AI). Crucible, a James Rollins thriller that I’m reading, features Artificial General Intelligence (AGI) as part of the plot. I ended up thinking back to the MAC days and how and what robots could do. With scenes from WarGames flashing through my head, I visualized all those messages, reports, and phone calls associated with mission profiles, aircraft configurations and repairs, and mission execution, and how computers and robots could augment or replace humans.

It’s intriguing to think about. After a twenty years-plus career, I’ve been out of the military for over twenty years. They may have come to grips with many of the ideas I considered and the inherent obstacles.

Somehow, I doubt it. The military has always lagged behind for much of that, preferring to spend their annual funds to modernize weapon systems, if possible. You never know, though; those in charge have now grown up with computers as part of the digital age. My thinking would probably amuse them because they’ve gone so far past that. Oh, to be a bit in the system and overhear what’s going on.

Well, actually, I guess that’s what I was: a bit in the system.

The Micro-Code Dream

This is a recurring dream. I had it twice, maybe three times in the past few weeks. It’s also a sequel to another dream. The first dream was dreamed at least twice. Both dreams evolved in its depths and complexity, or my ability to remember them. As always,  I wonder how much I remember and how much I manage to fill in gaps through my imagination without being aware that I’m doing so.

In both, the backdrop is that I’m with IBM. The first dream has me being given a project. Not uncommon. I have a print out of several pages. Most of the back pages are lines of micro-code. The first page is an explanation that this list of hospitals need to be notified of these micro-code changes by a specific date. It’s a Friday afternoon. The date is the following Monday.  So, YIKES. The next four pages are lists of hospitals where this code needs to be applied, with identifying fields.

The first thing I do is get a yellow highlighter and a list of hospitals that are our customers. Then I go through the list, highlighting the hospitals that are our customers. I also make notes in black pen.

Follow-up is to create the letter to send these customers. I do this on a computer, merging the letter with the data fields from the hospital lists, import the letters into email, and send them out. Done and done. My boss checks on me. I confirm with her that it’s done. She’s surprised that it was done so quickly, and I show her what I did and how. Done and done.

The second dream has me at some team party. I work in a one-deep position, from home, so I know few people, but I’m on this campus with my team, who are usually just voices on the phone or names in emails. I’m wandering the party and encounter some product engineers. They heard that I took care of the hospital micro-code notification. They have questions. Essentially, they want reassured that it went okay.

First, I sit with a senior guy with the micro-code in a room full of computers on desks and in frames, with people working on things all around us. It’s very noisy with the sounds of fans, hard-drives, and conversations. He shows me the micro-code and begins to ask who and what questions.

Excusing myself, I go to my computer bag in the other room and get my working company, along with a print out of the letter that I sent, and another print out that shows who it went to and when. I give these to him and tell them what they are. He’s surprised and asks me why I gave them to him. I tell him, that’s what I would’ve wanted to know if I was following up.

Everything is quickly answered with these papers. Other of his team members come by to ask and see, and he tells them what I gave them, and they’re all relieved that it’s been done. Time to party.

But first, another team comes up to check on the project, too. The first team gives the second team my papers, tells them what I did, and everyone is satisfied.

As this ends, another engineer is talking loudly at a table. She’s talking about a modem’s identification and wondering who was dumb enough to use last names as part of a modem’s identification. As I turn, I hear another person say my full name, because that’s the name used as a modem identification.

I go over and tell them it was me and answer questions. Yes, it was ignorant, but I was ignorant about the process, working alone, and learning on the job. She said she can change it for me. I shrug that off, because we’re not using it anywhere except the lap now. It’s older and we use new stuff for production and operations, but the old stuff is helpful for trouble-shooting customer issues who are using old stuff.

That ends. Everyone is going off to the party in the next room. I begin a drift that way. Others find me and congratulate me for the work on the project. That amuses me because it seems like it was such a quick and easy project.

The main party is in a huge ballroom at the end of a hall. Music is blaring and people are dancing in there. That’s also where the restrooms are. I need to use one but can’t get to them because of the dancing crowd. I make a long detour around the crowd until I find a place where I can cut through, go in, use the bathroom, and come back out.

When I do, I’ve decided to look up some people while I’m there. I find several and huddle with them. Speaking loudly over the music, in a huddle with our arms intertwined over one another’s back, I tell them that I’ll be leaving soon, but I wanted to thank them and tell them how much I enjoyed working with them.

The dream ended.

A Little Interruption

I received an email from my wife that her computer had been hacked. It made her a little nervous.

She’d sent the email two hours before. (As an aside, she sent it on one of our other computers. How many do we have? Yes, too many.) I’d been busy writing and didn’t have my email open, so I didn’t see the email. When I saw it, I wrote, “Okay, I’m coming home.” I was almost done with writing like crazy for the day, although I’d wanted to walk to think more about the concept and plot.

Her computer is an Apple Mac. She hadn’t been hacked but was being scammed by a Mad Defender variant, a little surprising. It’s pretend ransom-ware. The Mac Defender scam is about blocking the user from changing tabs and pages in Safari while a warning that spyware has been detected is shown. It then tells you to call a number for Apple support.

From there, several things can happen. One, they can urge the gullible to share computer access. Two, they can be conned into buying a security program that’s not a security program but gives them access to your computer and its files and information. Or, most enticing for them, they get your credit card info and go to town.

It took me about seventy minutes to research her particulars and find and delete the malware app, along with the offending processes. As Mac Defender and the other names it goes by has been around since 2011, they’d changed details to make it more difficult to find and remove. I was surprised that they were using the MS Azurewebsites for this, as MS has been burned by this in the past. That was a big, immediate clue when I opened her computer and saw the message.

Anyone, it was a disruption to writing and posting blog thingies, along with walking and a few other things, but all’s well, and that’s the bottom line in all of this.

Back to our normal programming.

Power On

Hey writers, hope you’re all doing well as this calendar year slides to the final days. Hope you remember that no matter what happened this year, you can go on and on and on, even when the days drag you down, people bury you for dead, and the routines become too much to endure. Have a mug of coffee, a cup of tea, a sip of wine, a quaff of beer, a piece of chocolate, meditate, read, exercise, walk, take deep breaths, do whatever you’ve found that helps you pick your ass up and put it down in a chair or bed or wherever you write, so you can stare down the blank space one more time, and let the words out. However you do it, you must do it, you must find the way to keep going, to keep trying, to write like crazy at least one more day. But whatever you do, and however you do it, always remember, if you’re using a computer, ensure you back up your work.

The Destination Dream

I was moving again in last night’s dream. My home that I was selling was a large white house. Built circa the 1950s – hey, that’s when I was born – the home featured a large front porch, two sprawling sugar maple trees, and a large green yard with squared off sidewalks.

The dream’s beginning found me doing yard work. I was busy and happy. In a brief aside, I then go to work and tell a woman how to use a specific computer program to conduct a search. She’s mute during the entire exchange, leaving me doubtful about whether she understood what the search could do to save her time, or if she understand what I told her. I would check back on her.

As I returned to yard work, my wife accosted me. She needed to go to an organizing event for some activity that she was involved with, and wanted me to drive her. We argued briefly, but I resigned myself. We would take our truck, I told her, leading her to a small Ford Courier or Chevy LUV sized vehicle, in other words, a small truck. A white tarp covered the truck. When I pulled the tarp aside, I had to dump water off the tarp, and worried about the trunk having water damage. But it seemed fine. Weirdly, the trunk had no top.

I got in one side, and was awaiting my wife. Two other women got in as well. I asked them who they were, and they said that my wife told them that they could get a ride with us. I had not problem with that, but then realized I didn’t have a steering wheel because I was on the wrong side of the truck. After getting out and circling the truck, I told the woman behind the steering wheel that she needed to move. She wanted to know why. I told her that I needed the steering wheel, which made her laugh.

As I waited for her to move, I looked at my sidewalks under the sugar maples. They all ha a green hue. I worried about what caused that and then noticed that my yard needed edging.

My wife arrived, so I jumped in the truck and took off. She didn’t know where the event was, so we started aimlessly driving around. As we did, she got angry, which made me angry. She was angry because we were lost, and I was angry because she didn’t know where we were supposed to go. Eventually, I saw another woman. Pulling over, I asked her if she knew where the event was.

She showed me on a cell phone. She and I then discussed where I was. Her phone showed where I’d driven, depicting my path as a fat red line. I saw how I’d circled around the same area several times. I wasn’t far from my destination but unsure how to get there. I thought I needed to go one way, but the woman corrected me, showing me a quick, direct path on her phone. Meanwhile, my wife and the other two women had left the truck and were walking around. I called out to them that I knew where we needed to go. They finally came over.

Then I paused to go back to the woman that I’d shown how to use the search engine. She still wasn’t using it, so I showed her again. Then she seemed to understand. Feeling pleased that progress was being made, I got into the truck with my wife and the other two women and drove them to their destination.

Lot of women in this dream. I see all sorts of things percolating through my mind in this dream, and it’s very positive. It makes me smile.

A Moment for Blockbuster

Renting videos to play at home had become a big thing while my wife and I were living in Japan in the early eighties. Much cheaper than the movies, it was also more convenient than going to a theater, standing in line, and sitting in uncomfortable seats. Renting videos were also excellent ways to help endure typhoons, as long as the power stayed on.

Blockbuster hit the American scene in 1985, but we were in Germany. We were impressed when we returned to America. At last, we could go to a convenient location and find a wide assortment of movies for a reasonable price.

We weren’t necessarily thrilled. My wife and I liked supporting small, independent video rental businesses in our area. But, sadly, they lacked good selections. Finding nothing there for us to rent, we grudgingly started renting our videos from Blockbuster.

Blockbuster’s ugly side was soon revealed as they treated us, the  customers, like dirt. Greg Satell at Forbes magazine summed it up for us.

“Yet Blockbuster’s model had a weakness that wasn’t clear at the time.  It earned an enormous amount of money by charging its customers late fees, which had become an important part of Blockbuster’s revenue model.  The ugly truth—and the company’s achilles heel—was that the company’s profits were highly dependent on penalizing its patrons.”

The lines became ridiculously long at Blockbusters. A movie rented at one location couldn’t be returned to a different location. What had been fun, going to Blockbuster to rent a movie, lost its enjoyment. (It reminds me of how taking a flight across the country used to be and how it now is, with the airlines trying to suck pennies out of its customers for anything and everything.)

A pause to reflect on customer service and support. My wife and I have noticed that both have rapidly diminished in our experience, whether it’s with retail stores, Internet providers, rental places, airlines, hotels, newspapers, and utilities. What’s most telling is that if this topic is brought up at a gathering, everyone have stories to share about bad customers service and support. The one bright spot for us, and other agrees, have been Costco.

We’re holding our breath and have our fingers crossed that Costco doesn’t become like the rest.

When Netflix came along, we leaped on it. Creating a list online, we received DVDs in the mail, watched them, and mailed them back. Not everything we wanted to watch was immediately available, but it was a damn sight better than the Blockbuster experience.

Netflix has almost lost us over the years as we shifted to the streaming model and experienced price increases. I’ve left them twice for others, but the others soon took me for granted, and Netflix lured me back.

Right now, Netflix is barely hanging on to me. My wife and I don’t find much to watch, but we see the same pattern on Hulu, Amazon Prime, Britbox, Acorn, etc. There’s one or two enticing shows, a plethora of things that aren’t to our tastes, and then a huge offering of old movies and television series. In the end, the streaming experience has become much like the video experience, which, itself, became much like the cable television experience of, so many channels, nothing to watch. As for Blockbuster, much like VHS and Beta recordings, its star has waned.

Fortunately, we have books and computer games. I would mention Facebook and social media, but I’ve noticed a trend there…

It kind of reminds me of Blockbuster.

The Wait

I write on a laptop, typing and editing as I go. It has its bennies and shortcomings. For instance, you ever become so excited to write and edit, so looking forward to getting started that the muses are singing in your head and their energy is coursing in your blood vessels? But then you must turn…on…the…computer….

Then…open…the…program…

Then…open…the…document…

And…it…seems…to…take…about…two…million…years..?

Exasperating.

I am exaggerating. It doesn’t take two million years, but rather about three minutes, what with the things that are done automatically on startup, like Internet connections and security software updates. It just feels like a looonnnggg three minutes.

But it’s all open now. I have fresh coffee at hand. Time to write and edit like crazy, at least one more time.

Future Me

I read a recent article about how we see ourselves. The article’s essence was that a study showed that people could readily see how they’d changed, but didn’t think they would change in the future.

That’s an odd conclusion. Looking back on how and why I change, I can appreciate how the world changed, forcing me to change. Mentors, friends, and family members have died. Their influence remains, but it’s faded.

Sometimes, I think of it like dominoes. I’m in a long row that’s been set up to fall over when tapped, part of a pretty design. Matters that tap me over include my changing body. My hearing is damaged and my vision has lost its acuity. My metabolism has slowed, as has my physical energy, and my muscles are weaker. My joints are stiffer, and my athleticism and coordination have diminished. My sleeping patterns have changed. I endured illnesses and injuries which changed my trajectory. I’ve gained weight and developed gluten and dairy reactions.  I mostly bloat. Before I bloated, I didn’t understand what people meant when they said, “I feel bloated today.” Now I understand.

Our food chain has changed. What impact that has on me, I probably won’t ever know. I was introduced to new foods, and dishes from other cultures, and I was introduced to better quality food, increasing my awareness of what quality means, and how it influences me.

Technology has advanced, enabling me to hear more music, inviting me in as a witness to more amazing events and moments. I usually have a laptop or tablet nearby to keep me connected to others. I’ve never met many of the people who are in my circle of friendship. Science has advanced, giving me more to think about. Researchers, psychologists and sociologists have gained insights into how our bodies, societies, and civilizations function. Engaging TED Talks and blogs help socialize new information. Big data analytics keep expanding on what we know, or what might be going on.

Our society and government have changed. Events like 9/11 changed us. I make more effort to understand the world than I used to make. After traveling and living outside of the United States, I became more watchful about politics, equality, justice, and our environment. As our politics have changed, and groups like white supremacists and Nazis have grown, I’ve been forced to question what I know. Likewise, revelations of sexual assault, news of murders, and lies by politicians and others sharpen my desire to know the truth and understand.

I’ve read many more books since I was young. I’ve written books. Both activities encouraged thinking, and from the thinking has come change in my views, approaches, appreciation, and understanding.

My brain has changed, apparently from triggers built in at some genetic level. I’ve become more impatient. Lessons learned through betrayal, resentment, success, and failure have fostered changes to my behavior. I work on improving myself more than I used to, when improving myself meant working out or taking classes.

I’ve lost hair on my head. My hairline recedes and my baldness expands. My hair thins and grays. Meanwhile, the rest of me becomes hairier. With my aging and changes, I became more invisible to a larger segment of population.

Or maybe that’s just me and my perceptions. They can change.

I can extrapolate some ways that I’ll probably change. I think I’ll be more withdrawn, speaking less, and enjoying small talk less. I hope to be writing and publishing more, but that’s a hope that I’ve been nurturing for over twenty years. My future diet will probably be more limited, I’ll be less active, and pop culture will seem more alien. I’ve always disliked talking on the telephone, and avoid it when I can. I suspect it’ll be hard to get future me on the phone.

I’ve been fortunate that I’ve escaped being caught in disasters. That luck can change. It feels, sometimes, like the hazardous air from the wildfires of the last few years have changed me. Certainly, that smoke, combined with the blazing heat, increased my depression, depleted my energy, and sapped my will. It certainly changed my summer and expectations.

Then, there are the other people in my life. Their changes, illnesses, success and failure will change me, too. That’s one constant that’s not likely to change.

All these variables will cause changes in me. I don’t know what I’ll be like in the future, but I don’t think that who I am now is who I will be.

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